If you do not receive Housing Benefit and/or Council Tax Support but one of the following applies to you, please contact our Customer Service Team on 01664 502 502:

• Income Support income-based
• Jobseeker's Allowance income-related
• Employment and Support Allowance
• Pension Credit Guarantee Credit
• Universal Credit and meet the criteria as set out below.  

Additional Universal Credit Eligibility information

As well as being in receipt of Universal Credit the following must apply:

• You receive Universal Credit and either had no earnings or had net earnings of £435 or less in your last Universal Credit assessment period OR
• You receive Universal Credit, which includes an element for a child, or you (or your partner) had limited capability for work (LCW) or limited capability for work and work-related activity (LCWRA), and you either had no earnings or net earnings of £935 or less in your last Universal Credit assessment period

Note: If you're part of a couple, the net earning threshold applies to your combined net earnings.